SILVERWOOD STRUCTURES LLC — PRIVACY POLICY

Silverwood Structures LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://silverwoodstructures.com, use our services, or interact with our SMS messaging program.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit inquiries through our website forms
• Contact us via phone, email, or text message
• Request quotes or product information
• Opt in to receive SMS or email communications
• Place orders or make purchases

This personal information may include:

• Name
• Phone number
• Email address
• Mailing address and delivery location
• Project details and preferences
• Any other information you choose to provide

SMS/Text Message Opt-In

When you opt in to receive SMS messages from Silverwood Structures, we collect your mobile phone number and consent information. By providing your phone number and opting in, you expressly consent to receive automated marketing and transactional text messages from us, including:

• Responses to your inquiries
• Product information and quotes
• Order updates and delivery notifications
• Promotional offers and special deals
• Customer service communications

You may opt out at any time by texting STOP to any message from us. Once you opt out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again. Your consent to receive SMS messages is not required as a condition of purchase.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device information

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website functionality and performance
• Analyze traffic patterns and user behavior

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies: Track your browsing activity to deliver relevant advertisements

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To process orders and deliver products
• To send you product information, quotes, and updates
• To communicate with you via SMS, email, or phone (with your consent)
• To improve our website, products, and services
• To send promotional materials and special offers (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, and customer support platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide information about your choices regarding your information.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

SMS/Text Messaging Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and request corrections or updates.

Opt-Out of Communications

You can opt out of receiving marketing communications at any time:

• SMS Messages: Text "STOP" to unsubscribe
• Email: Click the unsubscribe link in any email
• Phone: Contact us directly to be removed from call lists

Deletion

You may request deletion of your personal information, subject to certain legal exceptions (such as records we are required to maintain for legal or business purposes).

To exercise any of these rights, please contact us at joseph@silverwoodstructures.com.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. Note that we do not sell personal information as defined by the CCPA.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Silverwood Structures LLC
8735 Dunwoody Place, Ste N
Atlanta, GA 30350
Phone: (606) 706-5523
Email: joseph@silverwoodstructures.com
Website: https://silverwoodstructures.com
SMS Terms of Service: https://silverwoodstructures.com/terms

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.